Installation Guide

Three ways to install — Chrome Web Store, manual install, and Vivaldi for managed hospital environments.

Option 1 — Chrome Web Store Recommended

The easiest method once the extension is approved on the Chrome Web Store. No technical steps required.

Install from Chrome Web Store

  1. Open Google Chrome and go to the Chrome Web Store
  2. Search for "InQuiry AI Letter Review" or use the direct link we provide
  3. Click Add to Chrome → Add extension
  4. The InQuiry AI icon will appear in your Chrome toolbar
  5. Click it and create your account or log in
Not yet on the store? If Chrome Web Store approval is still pending, use Option 2 (manual install) below.

Option 2 — Manual Installation (Developer Mode)

Works in any Chromium-based browser (Chrome, Edge, Vivaldi, Brave). Useful before Chrome Web Store approval or in environments where the Web Store is restricted. Download the extension ZIP and extract it first — then follow the steps below.

⚠ Note: Chrome may display a warning about developer mode extensions. This is normal for manually-loaded extensions. The warning can be dismissed. When the extension is available via the Chrome Web Store, reinstalling from there removes the warning permanently.

Steps — Chrome or any Chromium browser

  1. Open Chrome and navigate to:
    chrome://extensions
  2. Enable Developer mode using the toggle in the top-right corner of the Extensions page
  3. Click Load unpacked (top-left)
  4. Browse to the extracted folder and select it — it will be named Inquiry_AI_Extension
  5. InQuiry AI Letter Review will appear in your extension list
  6. Pin it to your toolbar: click the puzzle-piece icon → find the extension → click the pin icon
  7. Click the extension icon and log in or create an account

To update: reload the extension at chrome://extensions → click the refresh icon on the extension card after replacing the folder contents with the new version.

Option 3 — Vivaldi Browser NSW Health

Many hospital and health network IT environments — including NSW Health — restrict or block Chrome extensions via group policy. If you see a message like "Extensions are disabled by your administrator" when trying to enable Developer mode, this option is for you.

Vivaldi is a free, full-featured web browser built on the same Chromium engine as Chrome. It opens InQuiry and other clinical web tools exactly as Chrome does, but because it is a separate application it is typically not subject to the same IT extension restrictions. Extensions — including manually-loaded unpacked extensions — install and work normally.

Tested and confirmed: InQuiry AI Letter Review runs correctly in Vivaldi on NSW Health-managed computers where Chrome extensions are blocked. The InQuiry transcription platform (mytranscriptions.com.au) functions identically in Vivaldi as in Chrome.

Installing via Vivaldi — step by step

  1. Download and install Vivaldi from:
    vivaldi.com
    Free download. Available for Windows, Mac, and Linux. Does not require admin rights to install on most systems.
  2. Open Vivaldi. In the address bar, navigate to:
    vivaldi://extensions
  3. Enable Developer mode (toggle in the top-right)
  4. Click Load unpacked
  5. Browse to the extracted folder and select it — it will be named Inquiry_AI_Extension
  6. The extension is now installed. Pin it to the toolbar via the puzzle-piece icon
  7. Open InQuiry (mytranscriptions.com.au) in Vivaldi — it works identically to Chrome
  8. Click the InQuiry AI extension icon, log in, and start reviewing letters
Important for hospital computers: Check with your IT team or manager before installing additional software on a hospital-managed device. Vivaldi does not modify Chrome or any existing browser — it is a completely separate application. In most environments it can be installed without administrator privileges.

Why Vivaldi works in restricted environments

Hospital IT policies that block Chrome extensions typically apply group policy rules to Google Chrome specifically. Vivaldi, while built on the same underlying Chromium engine, is a distinct application and is generally not covered by those same rules. This is the same reason some sites work in one browser but not another when IT controls are in place.

Vivaldi is produced by Vivaldi Technologies AS, a reputable Norwegian company founded by former Opera browser executives. It is used by millions of professionals worldwide and has an excellent security track record.

Getting the Extension Files

Download the extension ZIP directly and extract it to a folder on your computer. You will then load that folder using the Load unpacked steps above.

Download Extension ZIP Current version · Extract to a folder before installing

After downloading: Extract (unzip) the file to a permanent folder on your computer — for example Documents\InQuiry AI Extension. The folder name does not matter. What matters is that manifest.json is in the root of the extracted folder. Do not delete or move this folder after installing, as the browser loads the extension directly from it each time.

Account Setup

Regardless of installation method, you will need an InQuiry AI Letter Review account:

  1. Click the InQuiry AI extension icon in your browser toolbar
  2. Click Create an account and enter your name, email, and a password
  3. Your account starts with a zero balance — top up with credits to begin reviewing letters
  4. Credits can be purchased from inside the extension popup under Account Balance → + Top Up
Credits never expire. Grammar Review costs approximately 5¢ per letter. Complete Redo 13–17¢. A $10 credit covers around 200 grammar reviews.

Troubleshooting

Buttons don't appear in InQuiry

The buttons appear only on the Note Editor page (URL contains /NoteEditor/). Make sure a letter is open for editing. If buttons still don't appear, refresh the InQuiry page after installing the extension.

"Extension context invalidated" error

This happens if the extension was reloaded or updated while InQuiry was already open. Simply refresh the InQuiry page — the buttons will reappear.

Developer mode warning in Chrome

Chrome shows a banner warning about developer mode extensions at startup. Click Keep to dismiss it. This warning disappears permanently when you reinstall via the Chrome Web Store.

Need help?

Email inquiryreviewai@gmail.com with your browser version and a description of the issue.